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Your Privacy, Our Promise

Privacy Policy

Welcome to Antz.my, your trusted business cleaning service based in Malaysia. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services.

Information We Collect

  • Personal Information: When you utilize our services, we may collect personal details such as names, contact information, and addresses.
  • Payment Information: For billing purposes, we may gather payment information, including credit card details. However, please note that we do not store this information. All payment transactions are securely processed through our trusted payment gateway.
  • Service-Related Information: We collect information pertinent to the services you request and use, including service preferences and special instructions.

How We Use Your Information

  • Service Delivery: We utilize the information collected to provide and enhance our cleaning services, communicate with you, and fulfill your requests.
  • Billing and Payments: Your payment information is solely used for billing purposes, and all transactions are securely processed through our trusted payment gateway.
  • Communication: We may use your contact information to communicate with you regarding service requests, appointments, and to provide updates or promotional offers.

Information Sharing

We do not sell, trade, or transfer your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep this information confidential.

Data Security

We implement various security measures to maintain the safety of your personal information. Industry-standard encryption is utilized to protect your data during transmission, and we have stringent internal policies to safeguard against unauthorized access.

Prominent Disclosure

At Ant, we collect and transmit images for the purpose of capturing referral codes. Here’s what we do:

  1. Reading Referral Code: We scan QR codes within your images to identify your referral code.
  2. Rewarding Your Referral: Upon identification, we may reward your referral with a promo code or voucher when you spend within our app.

Your Choices

While you have the option not to provide certain information, doing so may limit your ability to fully utilize our services. You may also request to review, correct, or delete your personal information by contacting us at antzmyservice@gmail.com.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be reflected on this page, and the modification date will be updated accordingly.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at antzmyservice@gmail.com.

By using our services, you consent to the terms of this Privacy Policy.

Last updated:  14/3/2024